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Legal Information

Privacy Policy

PRIVACY POLICY

Mind Source respects your privacy. Therefore, all operations of processing your personal data, which provide us with access to specific functions or services as a user of the site www.mindsource.en (hereinafter referred to as the "website"), fully comply with the provisions of the General Data Protection Regulation and the Portuguese law implementing the General Data Protection Regulation. This Privacy Policy is intended to inform the website user of what data we collect, for what purpose we collect it, during what period we retain it, and how you may at any time exercise your rights as a holder.



RESPONSIBLE FOR DATA PROCESSING

Mind Source - Consultores de Portugal S. A., is the entity responsible for the processing of personal data of the website users.



EXERCISE OF PRIVATE RIGHTS

You can exercise your rights as a personal data owner by addressing us to do so with the instructions you wish, through any of the contacts below:

  • By mail or in person at HUB WORKSPACE | Rua Julieta Ferrão – Torre nº 10 7º andar, 1600-131 Lisboa

  • By phone: +351 217 937 418

  • By e-mail to: privacidade@mindsource.pt, with the subject “Personal data privacy”

It is ensured the right to access, update, rectify or delete your personal data at all times. If you feel that your data is not being processed in accordance with applicable law, please note that you may submit a complaint to us or the Control Authority.



COLLECTED DATA

Mind Source handles the data you provide to us for access to specific areas of the website or services provided. The personal information collected is limited to your name, email address, date of birth, telephone number, company name, number of employees and job title.

When you’re browsing on our website, Mind Source automatically collects information related to your visit, including the IP address, pages visited and interactions.



TREATMENT OPERATIONS

Mind Source merely collects, stores and processes your personal data in accordance with the purposes presented in each collection operation and is not used for any purpose other than that for which consent was obtained.



WHEN DO WE COLLECT YOUR DATA

Only when you visit the website interacting to receive products or services:

  • Newsletter Subscription

  • Files download

  • Completing Application Forms



    • PURPOSE OF DATA COLLECTED

    The personal data collected is intended for the management of the business and contractual relationship, the adaptation of services to your needs and interests, information and marketing actions for products and services and other similar Mind Source activities.

    • Marketing campaigns: Mind Source offers a periodic information service, via e-mail, to users who expressly request it. It is also considered the emailing of newsletters, campaigns, promotions, event information, new product launches, among others.

    • Application Forms: Mind Source uses the contacts collected in this way to respond to applications for events and training or employment opportunities. The data collected may serve to send communications about recruitment-related opportunities.

      • In any case you can always exercise your rights to access and change your data or even the right to forget, simply by expressing this will to the email to privacidade@mindsource.pt, with the subject “Personal data privacy”.

      We do not knowingly collect personal information from children under the age of 13 or below the applicable age limit. If you are below the age limit, do not use the service and do not provide us with any personal information.



      DATA RETENTION PERIOD COLLECTED

      The retention period of your data varies with the purpose for which the information is collected and processed. In cases where there is no specific legal requirement, the data will be retained, except in the right of the holder.



      THIRD PARTY LINKS

      Mind Source's website may contain links to other websites run by third party servers over which Mind Source has no direct or indirect control. Accordingly, Mind Source cannot be held responsible for how your data will be stored and used on third party servers. We advise you to carefully read the Privacy Policy of each third party site that accesses through our Site so that you can effectively control how your data will be treated.



      USE OF COOKIES

      A cookie is a file that is stored on each user's computer when accessing certain Internet pages, namely to store and retrieve information about a user's browsing habits of a device. Mind Source respects anonymity in the use of cookies and therefore cannot be considered personal data. The use of cookies is a normal practice among Internet websites, and through most browsers you can allow, block or delete cookies installed on your device by setting the options. If you block them, certain services that need them may not be available for use.



      DATA PROTECTION

      Mind Source guarantees the security of personal data processed through the adoption of various security measures, both technical and administrative, to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as, against any other form of illicit treatment.



      DATA TRANSFER

      Mind Source may use third parties for the provision of certain services, such as maintenance, technical support or marketing, which may have access to some of the personal data, including the data required for contractual purposes. Mind Source ensures that entities that have access to data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service.



      CHANGES TO PRIVACY POLICY

      Mind Source reserves the right at any time to change, modify, amend or amend this Privacy Policy without prior notice and such changes are publicized.

Last update date: October 1, 2019

For further information or if you spot any error, we appreciate your cooperation by sending us a message. Thank you.
Privacy Policy
Legal Information

Privacy Policy

PRIVACY POLICY

Mind Source respects your privacy. Therefore, all operations of processing your personal data, which provide us with access to specific functions or services as a user of the site www.mindsource.en (hereinafter referred to as the "website"), fully comply with the provisions of the General Data Protection Regulation and the Portuguese law implementing the General Data Protection Regulation. This Privacy Policy is intended to inform the website user of what data we collect, for what purpose we collect it, during what period we retain it, and how you may at any time exercise your rights as a holder.



RESPONSIBLE FOR DATA PROCESSING

Mind Source - Consultores de Portugal S. A., is the entity responsible for the processing of personal data of the website users.



EXERCISE OF PRIVATE RIGHTS

You can exercise your rights as a personal data owner by addressing us to do so with the instructions you wish, through any of the contacts below:

  • By mail or in person at HUB WORKSPACE | Rua Julieta Ferrão – Torre nº 10 7º andar, 1600-131 Lisboa

  • By phone: +351 217 937 418

  • By e-mail to: privacidade@mindsource.pt, with the subject “Personal data privacy”

It is ensured the right to access, update, rectify or delete your personal data at all times. If you feel that your data is not being processed in accordance with applicable law, please note that you may submit a complaint to us or the Control Authority.



COLLECTED DATA

Mind Source handles the data you provide to us for access to specific areas of the website or services provided. The personal information collected is limited to your name, email address, date of birth, telephone number, company name, number of employees and job title.

When you’re browsing on our website, Mind Source automatically collects information related to your visit, including the IP address, pages visited and interactions.



TREATMENT OPERATIONS

Mind Source merely collects, stores and processes your personal data in accordance with the purposes presented in each collection operation and is not used for any purpose other than that for which consent was obtained.



WHEN DO WE COLLECT YOUR DATA

Only when you visit the website interacting to receive products or services:

  • Newsletter Subscription

  • Files download

  • Completing Application Forms



    • PURPOSE OF DATA COLLECTED

    The personal data collected is intended for the management of the business and contractual relationship, the adaptation of services to your needs and interests, information and marketing actions for products and services and other similar Mind Source activities.

    • Marketing campaigns: Mind Source offers a periodic information service, via e-mail, to users who expressly request it. It is also considered the emailing of newsletters, campaigns, promotions, event information, new product launches, among others.

    • Application Forms: Mind Source uses the contacts collected in this way to respond to applications for events and training or employment opportunities. The data collected may serve to send communications about recruitment-related opportunities.

      • In any case you can always exercise your rights to access and change your data or even the right to forget, simply by expressing this will to the email to privacidade@mindsource.pt, with the subject “Personal data privacy”.

      We do not knowingly collect personal information from children under the age of 13 or below the applicable age limit. If you are below the age limit, do not use the service and do not provide us with any personal information.



      DATA RETENTION PERIOD COLLECTED

      The retention period of your data varies with the purpose for which the information is collected and processed. In cases where there is no specific legal requirement, the data will be retained, except in the right of the holder.



      THIRD PARTY LINKS

      Mind Source's website may contain links to other websites run by third party servers over which Mind Source has no direct or indirect control. Accordingly, Mind Source cannot be held responsible for how your data will be stored and used on third party servers. We advise you to carefully read the Privacy Policy of each third party site that accesses through our Site so that you can effectively control how your data will be treated.



      USE OF COOKIES

      A cookie is a file that is stored on each user's computer when accessing certain Internet pages, namely to store and retrieve information about a user's browsing habits of a device. Mind Source respects anonymity in the use of cookies and therefore cannot be considered personal data. The use of cookies is a normal practice among Internet websites, and through most browsers you can allow, block or delete cookies installed on your device by setting the options. If you block them, certain services that need them may not be available for use.



      DATA PROTECTION

      Mind Source guarantees the security of personal data processed through the adoption of various security measures, both technical and administrative, to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as, against any other form of illicit treatment.



      DATA TRANSFER

      Mind Source may use third parties for the provision of certain services, such as maintenance, technical support or marketing, which may have access to some of the personal data, including the data required for contractual purposes. Mind Source ensures that entities that have access to data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service.



      CHANGES TO PRIVACY POLICY

      Mind Source reserves the right at any time to change, modify, amend or amend this Privacy Policy without prior notice and such changes are publicized.

Last update date: October 1, 2019

For further information or if you spot any error, we appreciate your cooperation by sending us a message. Thank you.
Legal Information

Cookies Policy

In simple terms, cookies are files which result from the data transfer between the browser you use and the server where this website is hosted. These files are stored in your device, computer or mobile device, with information related to your preferences. They do not include personal data. The primary function of the cookies is to help the website recognize your equipment the next time you access to it.

  • By using cookies on our website, our purpose is to improve both its performance and your browsing experience.

  • The cookies eventually used on this website don’t collect personal data. They do collect generic data related to the preferences of the visitor, as well as the browser he uses or which content he accessed on the website.

  • At any moment, you can change the settings on your browser to not allow cookies in your system.

  • The legitimate refusal of cookie storage can however result in an eventual loss of access to some of the content or the loss of quality in accessing it.

  • Some of the cookies used can come from third parties, as services we use to generate statistics on the website.

Last update date: October 1, 2019

For further information or if you spot any error, we appreciate your cooperation by sending us a message. Thank you.
Legal Information

Whistleblower Channel

Who the whistleblower channel is intended for

 The organisation's employees, suppliers, customers and anyone who wishes to report a serious situation of which they are aware or which they suspect.

Anonymous reporting

 You can submit information about reprehensible situations or report actions that jeopardise the ethics and conduct of the company or any of its employees, actions that are in any way illegal or actions that represent violations of Mind Source's internal policies.

Complaints can be made confidentially, giving your name and contact details or, if you wish, completely anonymously. All interactions with the whistleblower are conducted confidentially and securely.

You can follow up your complaint at any time

 1) You may want to check the status of your complaint;

2) You may wish to provide additional information regarding your complaint;

3) You can respond to additional requests for information addressed to you in order to better deal with your complaint.

Last update date: October 30, 2024

For further information or if you spot any error, we appreciate your cooperation by sending us a message. Thank you.
Legal Information

Quality Policy

Quality Policy

Mind Source is a people’s company focused on consulting and project development and outsourcing in the field of information technology.

For Mind Source, each partnership is special, and each challenge is seen as unique. We are a talented team with recognised expertise in all fields in which it operates, with high proficiency and profound know-how of the market, focusing on optimising and creating value for its clients.

Mind Source is highly recognised for its excellence in screening and managing its employees, developing great talent, continuously focusing on promoting the company’s culture, the pursuit of values of commitment and team spirit, creation of value, ambition, responsibility, creativity, flexibility and social responsibility. Mind Source’s teams continuously contribute to make a difference in maintaining an excellent working environment, with positive impact on the personal life of employees and customer satisfaction.

The company continuously seeks to be recognised as a brand of trust and excellence in the creation of value for the client. In this regard, valuing the professional development of its employees as well as ensuring the best relationship with suppliers and business partners, besides the recognised trust of its shareholders.

In this vein, Mind Source is based on an organisational structure defined by well-defined processes and on a set of procedures that constitute a quality management system capable of guaranteeing the systematisation, effective documentation of operations and a commitment to continuous improvement and conformity, in accordance with the requirements of the ISO 9001 standard.

PL-001.001 (03/01/2022)

Last Update: 06-11-2022
For further information or if you spot any error, we appreciate your cooperation by sending us a message. Thank you.
Legal Information

Information Security Policy

INFORMATION SECURITY POLICY

Information protection is a priority at Mind Source, maintaining this as a professional, ethical, and legal, regulatory and contractual, a requirement considered fundamental to the success of the company's business, with Mind Source being strongly committed to safeguarding the confidentiality, integrity and availability of the information under its direct responsibility. Mind Source has created and maintains processes and procedures that aim to guarantee the protection of confidential information, guarantee intellectual property and information technology systems against possible threats, internal and external, that may compromise the confidentiality, integrity and availability of information.

This policy provides guidance for the protection of Mind Source's information assets, which is established with a set of guidelines:

  • Information is an essential asset for Mind Source's business;
  • The commitment to promoting and implementing appropriate security levels that allow protecting both the resources of information systems and the information processed, stored or transmitted by them;
  • The company is responsible for complying with applicable legislation, guaranteeing the privacy, confidentiality, integrity and availability of information;
  • Through the information security management system, the company ensures compliance with regulatory requirements and codes of good practice, to identify, quantify, prioritize and treat risks and also ensure a commitment to continuous improvement;
  • The company guarantees the implementation of a calendar of awareness-raising actions among its employees and other interested parties that fall within the scope of the information security system, regarding their responsibilities in preserving information security;
  • The company guarantees that access to information and systems is authorized;
  • The detection, investigation and rapid response to all information security breaches is carried out promptly through event recording and incident management;
  • The company regularly considers and reviews contingency plans for networks and systems, which take into account the integrity and recovery of processed and stored information.

    • The commitments assumed in the Information Security Policy involve the entire organization, with Mind Source's Administration assuming responsibility for its communication and implementation, committing to act with a focus on achieving the established objectives, namely:

  • Minimizing the impact on operations and financial costs associated with security incidents;
  • Improving the security and resilience of the organization through informed decisions about security risks;
  • Ensuring this policy is reviewed and updated periodically to ensure it reflects changes in the organization, technology and threats to information security;

    • Mind Source is committed to complying with the information security requirements contained in this policy and to improving the Information Security Management System, through compliance and review of the objectives proposed by this policy, from the measurement carried out to processes and controls, and through the results of risk assessments and respective treatment plans.

    Last Update: 23-03-2023
    Legal Information

    Code of Conduct

    The Code of Conduct is a document that integrates a set of principles that govern Mind Source's activity and a set of principles, values and rules of action in terms of professional and ethical ethics to be observed by the respective members of the Governing Bodies and by all Employees, in their relationship with each other, in their relationship with Customers, Suppliers and other Stakeholders. It is also intended for third parties hired by or acting on behalf of Mind Source, in cases where Mind Source may be held responsible for their actions.
    Last Update: 22-10-2024
    Legal Information

    Corruption Risk Prevention Plan

    The Corruption Risk Prevention Plan covers the entire organization and activity of the obligated entity, and has as its main focuses:

  • The identification, analysis and classification of risks and situations that may expose the company to acts of corruption and related infractions, considering the sector of activity and geographies in which it operates;
  • The adoption of preventive and corrective measures to reduce the likelihood of occurrence and the impact of the risks and situations identified;
  • Increasing employee awareness and training;
  • Monitor the implementation of the PPR periodically, or whenever there are changes that justify a review.
    • Last Update: 28-10-2024
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    Mind Source
    Solutions
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    Contact
    info@mindsource.pt+351 217 824 100 (National landline)
    Rua Julieta Ferrão – Torre nº 10 7º andar, 1600-131 Lisboa, Entrecampos

    All the pieces

    to decide

    Privacy Policy Cookies Whistleblower Channel Quality Policy Information Security Policy
    Livro de Reclamações
    rumos-logo
    © 2020 Mind Source . All Rights Reserved.
    Why lavva?
    Go up

    All the pieces

    to decide

    Mind Source
    Solutions
    Typologies
    Careers
    News
    Contact
    Follow us
    info@mindsource.pt+351 217 824 100 (National landline)
    Rua Julieta Ferrão – Torre nº 10 7º andar, 1600-131 Lisboa, Entrecampos
    Privacy Policy Cookies Whistleblower Channel Quality Policy Information Security Policy
    Livro de Reclamações
    rumos-logo
    © 2020 Mind Source . All Rights Reserved.
    Why lavva?
    Go up